Privacy Policy

1. Company Introduction

Welcome to VVK Smart Tech Private Limited. We are an India-based startup dedicated to developing IoT-based agricultural solutions to empower farmers. Our primary product, IRRIGO Mobile Auto, allows farmers to remotely control irrigation motors via a mobile app and website safely and efficiently. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

2. Data We Collect

To provide you with reliable smart farming services, we collect the following types of data:

• User Details: Name, phone number, email address, and farm location.
• Device Data: Motor status (ON/OFF), voltage readings, current readings, and operational logs from your IRRIGO device.
• Usage Data: How you interact with our website and mobile app, to help us improve your experience.

3. How We Use Your Data

We use the collected information strictly to enhance your farming experience:

• Device Control: To enable you to turn your irrigation motors on or off remotely.
• Notifications & Alerts: To send you important SMS/app alerts regarding power supply, dry run, or overload conditions.
• Service Improvement: To analyze device performance and troubleshoot any technical issues quickly.

4. Data Sharing

We do not sell your data to third parties. We only share necessary data with trusted service providers:

• Payment Gateways: We use secure providers like Razorpay to process your subscription and recharge payments safely.
• Cloud Services: We securely store your device data and logs on encrypted servers to ensure your app stays updated in real-time.

5. Data Protection

Your data security is extremely important to us. We implement industry-standard encryption and security protocols to protect your personal information and device control logs from unauthorized access, alteration, or disclosure.

6. Your Rights

You have full control over your data. You hold the right to access, update, or request to delete your personal information from our systems at any time. Simply contact our support team to exercise these rights.